International Committee of the Red Cross (ICRC) Job vacancy 2015: ICT Helpdesk technician needed

International Committee of the Red Cross (ICRC) - Since its creation in 1863, the ICRC's sole objective has been to ensure protection and assistance for victims of armed conflict and strife. It does so through its direct action around the world, as well as by encouraging the development of international humanitarian law (IHL) and promoting respect for it by governments and all weapon bearers. Its story is about the development of humanitarian action, the Geneva Conventions and the Red Cross and Red Crescent Movement.
 The International Committee of the Red Cross (ICRC), Abuja Delegation is looking for a suitable candidate to fill the vacancy below:

Job Title: ICT Helpdesk Technician
Job Location: Abuja


Abuja and Sub-delegations

Main Job Responsibilities
 Provide helpdesk IT support to internal customers, assisting them with hardware, software, network end communications problems by phone, email and/or desk-side support
    Monitor and respond quickly and effectively to requests received through the IT helpdesk
    Install, test and configure new workstations, peripheral equipment and software
    Assist with creating and updating of all documentation relating lCT Service and procedures.
    Job Qualifications
 University Degree in ICT domains (Electronics, Telecommunications, Computer Systems)
    3 years' work experience
    Excellent command of written and spoken English
    Ability to interpret any situation with accuracy and to present a synthesis of a problem to a collaborator
    Capable of assessing situation in the field office and remotely initiate necessary actions.
    Knowledge of basics of ITIL (incident management)
    Additional vocational training in administration, logistics or similar field
    General technical skills including knowledge of Microsoft Windows, Microsoft Office suite.

    Good planning and organizational skills
    Strong team player able to work effectively with diverse users

Personal Requirements
 Strongly motivated by humanitarian work
    Ability to work independently, capacity to take initiatives, ability to Integrate changes In a fast paced environment
    Good communication skills
    Organized, punctual and reliable
    Sound ability to apply ICRC rules and working procedures

Application Closing Date for this vacancy at International Committee of the Red Cross (ICRC)
26th June, 2015.

How to Apply for this vacancy at International Committee of the Red Cross (ICRC)
Interested and qualified candidates should send their application letter, curriculum vitae and contact details of three referees to:

The HR Manager,
ICRC Delegation Abuja,
No. 31 Pope John Paul II Street,
Maitama,
Abuja.

Note

    Please clearly Indicate CT Help Desk on the envelope.
    Only short-listed candidates will be contacted.

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