Job Title: Customer Service Officer
Location: Lagos
Job Responsibilities
Manage large amounts of incoming calls.
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets and call handling quotas.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Job Requirements
Proven customer support experience or experience as a client service representative.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High School Degree.
Applications Closing Date
27th February, 2020.
How to Apply
Interested and qualified candidates should send their CV to: HouseofHaziba15@gmail.com Using the "Job Title" as the subject of the mail.
0 comments:
Post a Comment