Job Title: Business Development Manager
The Role: To improve the market position and grow profit through attracting new customers and by increasing the revenue generated from existing customers.
Job Description: · Maintain customer relationships and ensure customer loyalty through excellent customer service
· Maintain regular and effective communication with clients via telephone, face-to-face and written communication
· Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant benefits;
· Be able to demonstrate a full knowledge of all company products, relevant selling points and benefits;
· Manage and maintain a sales pipeline and ensure all business development opportunities are followed through to conclusion;
· To ensure efficient and effective operating standards for sales administration, planning and reporting systems; · Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales;
· Develop strategic sales plans and strategies;
· Identify and target influential people inside the client, customer and third party organisation and build relationships with them;
· Present to and consult with management on business trends with a view to developing new services, products, and distribution channels;
· Work with technical staff and other internal colleagues to meet client’s needs, concerns, and objectives;
· Advise Managing Director of client feedback/comments relating to product content and pricing as well as company performance;
· Develop and agree targets, pricing and margins along with the Managing Director and ensure they are met by team;
· Track progress against targets on an ongoing basis and take necessary action with Managing Director to refocus efforts if targets are not being met;
· Communicate new product developments to prospective clients;
· Support mobilisation of new business with agreed handover to Operations;
· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends;
· Represent the company on business development and sales-related projects and meetings;
· Create client proposals, contracts and any further documentation, following the company’s procedure;
· Maintain, develop and expand the company’s service portfolio range
· Keep abreast of all industry developments and being aware of and responsive to economic trends and government policies;
· Maintain relationships with all product related partners and suppliers and identifying new potential partners/suppliers, as required;
· Performs other assigned duties as delegated from time to time.
Job Experience · Minimum of 5 years’ experience in VAS industry (mobile and web).
· Minimum of 5 years’ experience proven outside direct sales with focus in information technology, telecommunications, Software Development or allied industry.
Job Education · Minimum of a Second Class Upper Bachelor’s Degree or its equivalent in Business Administration, Marketing or a technology related field.
· MBA Preferred
Job Requirements · Solid understanding and hands on experience of technology related to the VAS industry. · Strong knowledge of local industries, employers, and business market.
· Awareness of current trends in the VAS industry.
· Proven experience in developing account penetration and development strategies, and making sales.
· Experience with managing teams to meet objectives.
· Ability to call confidently on the highest-level decision makers in an organization.
· Demonstrate success at working in a fast-paced, highly-competitive, deadline-oriented environment. · Self-motivated individual who exhibits a sense of urgency in all sales- and service-related activities. · Exceptional communication, presentation, follow-up, negotiation, and closing skills.
The position requires a strong emphasis on the ability to listen and lead account teams.
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