Maersk Job Vacancy Port-harcourt July 24 2015: Customer service care agent needed

Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships.

Job Title: Customer service care agent
Job Location: Rivers

Job  Responsibilities
•Be the primary point of contact for assigned CARE customers and act as an advocate for these customers ,internally within Maersk line
•Attend to walk-in customers enquiries in a timely and efficient manner.
•Collaborate with Finance team to ensure invoice and payment timeliness and accuracy and avoidance of unjustified cost initiated within and outside functional scope.

•Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires amongst others through regular customer visits.
•Ensure smooth execution of the end-to-end shipment life cycle, by working closely with the customer as well as internal stakeholders.


Click here to View full details at Maersk and Apply online

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