Ericsson Job Vacancy october 20 2015: MSIP Operations Assurance - EPC needed (lagos)

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a
desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Job Location: Lagos

Job Req ID: 94575



Purpose of Job Role
 Responsible for the financial and operational and delivery performance of the Operations Assurance and Broadcast Operations assignments within a Managed Services Deal. Responsible to manage the applicable WLAs and OLAs with delivery organizations, manage the delivery of operations, ensuring that operations delivery is fulfilling the contracted Service Level Agreement (SLA) and to serve as the primary escalation point for critical incident, Broadcast Delivery Operations escalations, and performance reporting towards the customer.

Behavioural competencies
 Delivering Results & Meeting Customer Expectations
 Analyzing
 Persuading & Influencing
 Deciding & Initiating Action
 Entrepreneurial & Commercial Thinking
 Relating & Networking

 Job Qualifications
Minimum Qualifications & Experience Requirements:
At least 5 years of relevant Experience
A first Academic Degree or equivalent qualification

Check here for details of this vacancy at Ericsson and apply online

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