and potential. Just imagine the excitement and satisfaction of what you can do, where you can go, and the difference you can make with the resources of Microsoft behind you.
We are recruiting to fill the position below:
Job Title: Premier Field Engineer
Job Location: Lagos
Job Description
Do you want to deliver a high quality customer and partner experience through timely and effective response and resolution to customers? Do you like providing strategic vision and guidance for successful implementation of customer solutions through developed trusted advisor relationships and successful integration of Microsoft products into customer engagements? Do you enjoy collaborating with internal groups and teams, partners, industry?
Premier Field Engineers provide reactive and proactive support to Enterprise Customers for the most technically complex or politically sensitive support situations in Microsoft.
Overnight travel is required.
Travel potential up to 70% for transactional PFE’s and up to 25% for those delivering on the Dedicated Support Engineering offering (DSE).
Through trusted advisor relationships and through the optimization and successful implementation of technology, Premier Field Engineers help to accelerate customer adoption and productive use of Microsoft products.
Job Requirements
Successful candidates would typically have one or more of these qualifications:
3-5 years of related experience.
BA/BS Degree.
Communication Skills:
Strong communication skills expected in this role: Technical Writing skills, Presentation/Training skills
Customer Service Skills:
Responsiveness to customers: Deals effectively with customers amid highly sensitive situations, responsible for ongoing customer communication and satisfaction.
Demonstrated aptitude for providing exceptional customer service in politically charged environments
Must possess the ability to work independently with minimal management supervision and as part of regional team of engineers
How to Apply for this vacancy at Microsoft Nigeria
Click here to apply online for this vacancy
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