Vdt Communications Nigeria Limited job vacancy : Customer service officer needed (Nigeria)

Vdt Communications Limited is a leading broadband communications company with operations in major cities of Nigeria. 
The following vacancy currently exist in Vdt Communications Limited.

Job Title: Customer Service Officer

Job Responsibilities
Our Company seeks to employ an Customer Service Officer to join our team. The successful candidates will be responsible for the following:

• Receiving fault calls from clients and resolving same at first level of troubleshooting and document appropriate processes taken to resolve fault.
• Generate necessary periodic reports for both internal and external use.
• Responsible for orderly second level fault handover to Field Service Engineer (FSE) and follow up to ensure that open ticket is successfully closed within specified performance limits.

Job Requirements:

• A university degree in a related field to qualify for this job
• 2 years plus experience in Customer Service for an ISP Personable with knowledge of IP network in datacomms organization is a plus for this job in nigeria
• Successful candidate must be able to work under pressure and maintain a cheerful disposition in order to be considered for this job in nigeria
  Candidate must possess strong analytical and communication skills.

Application Deadline  for this job
5th April, 2011

Method of Application for this job
Interested and qualified candidates should apply via the link below
Click here to apply online 

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