Coca-Cola Nigeria job vacancy: franchise customer manager needed

Coca-Cola Nigeria is recruiting to fill the position of: 


Job Title: Franchise Customer Manager
Job ID: 28342

Job Location: Lagos

Job Summary: 

• The Franchise Customer Manager will be responsible to drive the customer agenda in the Nigeria. This role reports directly to the Franchise General Manager, indirectly to the Customer Strategy Manger and has one direct report.
• Supports the negotiations, led by the Bottling partners ,of the annual commercial agreement ( pricing terms & conditions) for the key customers

Key duties/responsibilities of franchise customer manager at coca-cola nigeria:
1. Develop robust customer strategic plans to deliver the core customer Key Business Indicators (KBI) ( volume, revenue, SOVI, incidence, Operating Income, Out of Stock reduction and order accuracy) and shift the dialogue with the customers towards value creation in the Franchise Operations (FO) level 

• Develop and implement the annual Joint Business Plan (JBP) for the customers of his/her responsibility in FO, aligned with the customer’s global or regional strategies as well as the Company’s strategic corridors.
• Defines and manages the DME per customer in local level allocation for the key customers.
• Works closely with the customer team in BU and with the Shopper Marketing Manager ( SMM) to develop shopper driven customer plans (annual activity calendar, develop the look of success based on consumer and shopper insights)
• Drives revenue growth in the customers in national level through OBPPC (Occasion Brand Price Pack Channel) by working closely with the SSM and the Customer Development Manager

Educational Requirements for this job vacancy at coca-cola nigeria: 

• University Bachelor’s Degree Required
• Knowledge of French will be considered strong plus

Preferred Qualifications: MBA Preferred.

Cultural Diversity: 

• Will be exposed and must communicate primarily in English and French
• Must be proficient in social and cultural matters of all the countries in the Business Unit.
• Direct interaction with Bottlers & Customers and their different culture and business backgrounds.

Working Conditions: Professional working conditions, with exposure to security risks when travelling in less secure and/or underdeveloped countries.

Travel Requirements: 30% of time required for travel mostly in Franchise Operations countries but some to the BU

How to Apply for this job vacancy at coca-cola nigeria
Interested and qualified candidates should
Click here to view details and apply online for this job vacancy at coca-cola nigeria

Application Deadline for this job vacancy at coca-cola nigeria
 1st September, 2014

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