Resource Intermediaries Limited Job vacancy 2015: Customer Information service officer needed

Resource Intermediaries Limited is a company registered in Nigeria to engage in outsourcing services. The conceptual definition of the company is “easing business burdens”, which is the fundamental reason for our existence. In living this definition, we focus on three key areas; Human Resource Recruitment & Management, Janitorial Services and Business Support Services (Legal and Company Secretarial Services, Information Technology and Finance & Accounting).
The following vacancies exist at Resource Intermediaries for the following positions:
– Customer Relationship Officer
– Account Officer / Executive
– Marketing / Sales Executive

Job Title: Customer Information Service Officer

 Job Location : Nigeria

Category : Customer Service

Job Description :
Reporting directly to the CIS Officer and is responsible for account opening and reactivation, attending to all customer enquiries and proffering timely and accurate solutions to customers’ needs.

JOB RESPONSIBILITIES
Ensure adherence to the SLA for processing account opening and other customer requests
Open additional accounts for existing customers
Ensure accounts are reviewed and opened in line with regulatory requirements
Perform Account maintenance
Attend to all customers enquiries promptly and efficiently

Maintain and update customer files

EDUCATIONAL QUALIFICATIONS
Minimum of an HND Upper from any accredited polytechnic
 Not more than 26years of age for new intakes or 28years for those with relevant Customer Service experience.
Minimum of 5 Credits including Mathematics and English in not more than 2 sittings
Any Customer Service qualification will be an added advantage.

SKILLS REQUIRED
Customer relations
Attention to details and accuracy
Interpersonal skills
Effective communication skills

Method of Application For this vacancy at Resource Intermediaries Limited

Click here to view details of this vacancy at Resource intermediaries

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